Zain Sierra Leone yesterday joined 18 countries in both Africa and the Middle East on “one network” at a prestigious ceremony held at Hotel Taia at Lumley Beach in Freetown
The launching ceremony attracted Government officials, the private sector and relevant stake holders in society who from the bottom of their hearts unanimously endorsed Zain as the only mobile phone company that connects the people in a wonderful world.
At the launching ceremony the CEO for Zain Africa Chris Gabriel said he had met with the Vice President Sam Sumana and further explained that Zain has a lot to offer to Sierra Leone.
He intimated that plans are on the way to launch ZAP a mobile phone system that transfers money from one place to the other which he said had been successful in East Africa because of its reliability and efficiency.
He also said that broad band internet connection will also be launched to enable subscribers access the internet effectively in a reliable and affordable manner and that Zain is determined to be among the first 10 largest mobile phone operator by 2011 with an asset of 6billion dollars.
The Managing Director Ted Sauti Phiri said Zain is the only mobile phone network that has transformed lives by rewarding customers adding that Zain is here to stay and further expressed gratitude to the Government and people of Sierra Leone.
The Minister of Information and Broadcasting Ibrahim Ben Kargbo was overwhelmed at the launching ceremony as he remarked “Zain is indeed the leading mobile phone network in the country with a practical approach that works for the people.”
He noted that the Government remains committed in connecting the people and achieving the MDGs through innovations and creativity. He commended Zain for contributing to the consolidating fund and also rewarding customers which forms part of their corporate responsibility.
“I commend Zain for supporting the development of Sierra Leone and also linking the country with the rest of Africa and the Middle East on one network” he emphasized.
Earlier the Zain Africa Chief Executive Officer donated 500 chairs and tables to the Njala University College Bo Campus for their partnership in building the capacity of the educational sector which forms part of the company’s corporate responsibility.
Zain has achieved another first by bringing its groundbreaking borderless ‘One Network’ mobile service to Sierra Leone. This service, made telecom history when it was launched, yesterday, allowing Zain customers in its African and Middle East operations to be part of its mobile community, providing them the opportunity to communicate between these countries and be treated as local customers in terms of pricing, while using their home network service.
Zain promises to be a new dawn in the lives of Zain Customers in Sierra Leone as the brand launched its One Network.
“Today marks another milestone in the history of Zain as we launch our award winning One Network service in another country. Now it covers 18 countries and an area larger than the United States of America and with a population of more than 500 million people” said Dr Saad Al Barrak, adding “The introduction of One Network is part of our Drive11 initiative to build Zain into a top ten global mobile operator by 2011.”
“We are introducing this service because we believe it will make our customers lives easier by reducing the cost of communication. We believe in bringing a superior service to our customers. Zain will always lead in innovation to enable our customers enjoy world class services.” said Ted Sauti-Phiri, Managing Director Zain Sierra Leone.
The ground breaking ‘One Network’ service is a borderless mobile phone network that enables all prepaid and post-paid Zain customers when travelling in 18 countries in the Middle East and Africa to be treated as local customers allowing them to make calls and SMS at local rates and to receive incoming calls and sms free-of-charge. One Network enables them to top-up their mobile phone credits with locally purchased scratch cards, which are widely available from more than one million sales outlets in any of the countries in which One Network is operational. Furthermore, there is no need for pre-registration, no extra fees, no roaming deposits, and no complicated dialing formats.
This reduces the cost of making telephone calls by allowing customers to communicate freely across geographical borders and continents without roaming call surcharges and without having to pay to receive incoming calls and sms.
Zain customers continue to have access to all of their home country services (Voicemail, Customer Care, SMS content, etc) no matter which One Network country they are in. They can make free calls to their Customer Care service via home network short codes where they can speak to a service agent in their home country.
“The launch of One Network in Sierra Leone helps fulfill our promise to deliver to our customers a unique and rewarding Zain brand experience through the products and services we offer. This is the essence of the Zain brand promise to create ‘A wonderful world” said Chris Gabriel CEO Zain Africa