In pursuit of its commitment of delivering efficient services to its customers, the Standard Chartered Bank (STB) has opened an agency at the Guma Building at Lamina Sankoh Street.
Customers who have been patronizing the services in Guma Building have given positive feedback on the efficiency of the bank, which had already been operating the Western Union services for the past months.
In its commitment to listening to its clients and providing tailor-made services to specific needs, the bank has now upgraded its operations at the Guma Building where systems and structures have been put in place to serve customers depositing cash and cheques into their accounts as well as payments for Guma Water rates and National Power Authority (NPA) bills.
The service is to provide efficiency, reduce customer waiting time at the counter and provide world-class banking experience to its numerous clients.
As the oldest commercial bank with about 140 years of dedicated services, the STB combines its global strength and local knowledge of the market to provide customer satisfaction.
In reference to the upsurge of new banks into the country, the management of the bank stated in confidence that they are more than ready to face the upcoming competition. They intimated with pride that the bank has thrived in more competitive markets and more challenging economies elsewhere in the world and had won numerous awards for excellence.
“We have the muscle and what it takes to remain the most efficient and profitable bank in Sierra Leone. We will not compromise and we will continue to be responsive to our numerous customers call and at the same time provide quality service to them,” a top manager of STB disclosed. “We are resolute in social and community development, improving the living conditions of deprived communities, restoring sight to the blind and providing health and education facilities to the most needy in the society,” management of the bank revealed.