Hon. Paramount Chief from Tonkolili District Bai Kurr Kanagbaro Sanka III has told Parliament, that it is time the legislature takes necessary action against mobile company operators for the poor service they have been providing to the public.
Expressing his concern to the Speaker of Parliament, Hon. Justice Nathaniel Abel Stronge, Hon. PC Kanagbaro Sanka III stated under Parliamentary Standing Order 23, that services provided by mobile companies over the years have been at the detriment of poor consumers, while, he alleged, the companies are making millions of dollars.
He said, making a mockery of the appalling situation, “these days, you would want to make an important call to somebody, and the reply from the GSM Companies will tell you that the person is either sleeping, using the gents or completely out of coverage, when in actual fact the individual is around you” , he lamented.
Directly referring to “Airtel” the Hon. PC said “airtel is even the worst these days. When it was Celtel, it was excellent, then Zain, better, but the moment it changed its name to airtel, it has gone beyond worst; it is completely rubbish at the moment”, he viewed.
He said that in these days, when communication technology is at its highest peak, mobile companies registered in the country are lagging behind, cheating people with the relatively poor service they are providing, and at the same time, charging huge tariffs for those fraudulent services.
Having explained a series of lapses experienced in these mobile companies, the Speaker of Parliament said, “Hon. Member, I understand the issues put forward. But now that the Committees have been constituted, I advice you channel your concern to the appropriate committee-the Committee for Information and Communications”.
However, Members of Parliament interviewed out of the Well, expressed similar sentiments, in some cases, more detailed and disgusting , and assured that they are soon going to take appropriate action on the poor service they are offering; and their action will be very detrimental to their operations.
By Poindexter Sama