Raging customers yesterday besieged the Universal Foreign Exchange Bureau at 17 Rawdon Street, owned by Ibrahim Barrie, alleging that monies remitted to them from relatives and friends had not been paid to them since Friday.
Some of those affected almost disrupted work after they were told that they would only be able to collect their remittances today.
The angry group was met at the Anti-Corruption Commission by Awoko where they had gone to protest the action of the Bureau after they had made reports to the Criminal Investigations Department (CID).
Mabel Kargbo, one of those affected, explained that she was informed by her uncle in the United States on Friday to collect one hundred United States dollars which had been sent through the Bureau for her father.
She said she was at the office on Saturday but was told it was a half day and should return on Monday to collect the money.
On Monday, she continued, she was prevailed upon to return again yesterday because of the strike action by Fullah traders only to be told that the manager, Ibrahim Barrie, had gone for a funeral service.
Another victim, Brima Sandi who was to receive one hundred and fifty dollars, expressed similar frustration and so was Mohamed Koroma who was to collect hundred dollars.
Jonathan Koroma, who could not collect two thousand six hundred dollars, explained that he was to receive his money since Saturday “but I was told that the manager was bereaved and was not around and I was told to come back on Monday. On Monday I went there and was told he had not returned and yesterday it was the same old story.”
One of the workers at the Bureau, Musa Kargbo, explained that, “when they came we told them the boss was bereaved but we spoke to them politely as customers even though some of them were a bit reluctant to accept the reason.” Continuing he said, “on Saturday onto Monday we explained to them that the manager hadn’t returned but some came with the police.”
He said, “such embarrassment has never happened even when the manager is out of the country, there is always enough money to pay out to our customers. He was exhausted on his return yesterday but we would pay all remittances today.”